How do I obtain the digital birth certificate if ICA’s e-Service is not working?
Parents are advised to access ICA e-Service when the system resumes.
If there is an urgency, parents may email ICA at ICA_Birth_RBD@ica.gov.sg for assistance.
Related questions
What should I do if I cannot register my child's birth via LifeSG?
What if I lose the digital birth certificate of my child? Can I re-download the certificate?
Can I download the digital birth certificate of my child after 90 days? If yes, any fee involved?
How do I apply for a birth extract if I lost my birth certificate?
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