A resale application is considered complete when HDB receives a complete resale application form from the flat sellers and buyers. Flat sellers and buyers must submit their respective portion of the resale application, together with the necessary documents, within 7 calendar days of each other. Otherwise, the application will lapse and there will be no refund. Both parties have to restart the application process.

The system will match the information (Flat address, Resale Price, Option Fee, Deposit, Option Grant Date, Option Exercise Fee, OTP Serial No.) provided by the flat seller and buyer in their separate applications. They have to provide consistent information relating to the resale transaction.

If the second party receives the above error message, it means that the information provided by the second party does not tally with that provided by the first party. To proceed, please refer to the OTP that both parties have signed and check the information provided. In a situation where the first party causes the error, he can write to MyRequest@HDB for assistance to update his portion of the resale application.

There is a Save as Draft feature, which allows you to save the application as draft. You may come back to complete the draft application later for submission. The draft application will only be available for editing for two weeks. Thereafter, the draft will be purged and you will have to redo the application all over again.

Yes, you have to upload all the required documents with the resale application. Otherwise, the resale application will be rejected.

Contact numbers and email addresses of the sellers and buyers should be provided so that we can update them on the progress of the transaction or to contact them regarding their resale application.

It is not advisable to hold the submission of the resale application until the last day of the timeline, as the second party may need time to gather the required documents or seek assistance if they encounter difficulty in submitting application. If the second party is not able to submit the resale application by the 7th day, the portion submitted by the first party will be rejected with forfeiture of the administrative fees and they will have to resubmit their portion of the application again.

The ECF is to facilitate the concurrent sale of an existing HDB flat and purchase of another resale flat so that the contra party can use the funds from the sale to finance the purchase. Applicants have to submit their applications for both transactions at the same time. They have to indicate their request for the ECF in their flat applications. Both transactions will be completed on the same day.

To be eligible for the ECF:

- The applicants must not have an outstanding mortgage loan with a bank or financial institution for the flat they are selling.

- The applicants are not taking a mortgage loan from a bank or financial institution for the flat purchase.

- The applicants must appoint HDB to act for them in the sale and purchase of both flats. 　

For contra cases, there are 3 parties involved. Please refer to the illustration below.

As the contra party, Mr Koh will have to submit 2 sets of application; an application to sell his flat A and an application to buy flat B. The applications will have to be submitted separately.

In both applications, Mr Koh has to indicate that he is applying for "contra" and to provide the contra flat address.

Please refer to the illustration below.

The TEOS is to help sellers to transit to their new homes after they sell their flat. The buyers must agree to allow the sellers to stay temporarily in the flat after the transaction is completed. Both the sellers and buyers must indicate during the submission of their respective portions of the resale application of such an arrangement. A non-refundable administrative fee of $20 (inclusive of GST) is payable by the buyers, being the future owners of the flat agreeing to the extension.

To be eligible for the TEOS, the sellers must:

- Have committed (i.e. exercised an Option to Purchase or signed a Sale and Purchase Agreement) to buy a residential property (HDB flat or private property) in Singapore that is completed and ready for occupation.

- Not be renting out their flat at the time of resale application.

- Be the contra party if the transactions are under the ECF.

Important Notes:

a) The extension of stay is for a period of up to 3 months without further extension.

b) The sellers and buyers are advised to sign a private agreement between themselves on the terms of the extension, including the monetary compensation, if any.

c) During the period of extension, the flat buyers (new owners) will have to pay the service and conservancy charges (S&CC) (without rebates, and property tax based on the residential tax rate and not the owner-occupier tax rate.

d) The flat buyers (new owners) must inform the HDB Branch when the sellers vacate the flat so that the minimum occupation period of the flat can commence.