I have to pay the balance purchase price by Cashier’s Order. Can I pay with multiple cashier’s orders that add up to the required amount?
Yes, you can pay with multiple Cashier’s Orders, as long as the total sum add up to the required amount.
What is the likely timing for the completion?
For buyers taking an HDB loan, the completion timing can be in the morning (between 10am to 12pm) or afternoon (between 3pm to 5pm). For buyers taking a bank loan, the completion timing will be in the afternoon (between 3pm to 5pm). Sellers and buyers will be notified of the completion timing nearer to the completion date. They will receive an SMS from HDB and have to log into HDB Resale Portal to check for details on the completion timing.
How will I be notified that my resale completion has been scheduled?
We will send an SMS to inform the sellers and buyers once the resale completion is scheduled. The completion date and time will also be available on the HDB Resale Portal.
Can I change the completion date of my transaction?
As the completion date given in the acceptance letter is already the earliest possible date to complete your transaction, HDB is unable to accede to any request to bring forward the completion date. Nevertheless, if you would like to defer the completion, please email us a written confirmation signed by both the sellers and the buyers agreeing to the new date, at MyRequest@HDB within a week from the date of the HDB’s acceptance letter.
I need to make balance payment on the completion day. How do I make this payment?
You can buy the Cashier’s Order and bring it along for the completion appointment. Alternatively, you can use the supporting e-payments mode (AXS website, Mobile, Apps,) to pay in advance before you meet up with assigned Customer Relations Executive completing your transaction.
I need to pay the balance purchase price and I want to pay by cashier’s order. How and where do I make the payment?
You can buy the Cashier’s Order in advance and bring it along for the completion appointment. You can pass the Cashier’s Order to the assigned Customer Relations Executive completing your transaction.
Who needs to attend the completion appointment?
Flat sellers and buyers are required to attend the completion appointment. However, if they have engaged the services of a private solicitor to act for them in the transaction or appointed a Power of Attorney to represent them, a representative from the solicitor’s firm or the attorney will attend the appointment on their behalf. Family members, who are not able to endorse any documents online, will also be called to attend the completion appointment to personally sign them.
For buyers who are buying the resale flat under the Fiancé/Fiancée scheme, when must they submit their marriage certificate to HDB? (solemnise their marriage)
All buyers who are buying the resale flat under the Fiancé/Fiancée scheme must solemnise their marriage within 3 months after the resale completion. This is regardless whether they are applying for the CPF Housing Grant and/or the Proximity Housing Grant.
If their marriage is registered in Singapore, they need not submit a copy of their marriage certificate to HDB. Otherwise, they would have to submit a copy of their marriage certificate to their HDB Branch.
What are the things that the buyers need to do to prepare for the completion?
Buyers have to do the following to prepare for the resale completion:
(a) Arrange to inspect the flat to make sure the sellers have vacated the flat before the completion.
(b) Buy the fire insurance, if they are taking an HDB housing loan. They can do it online at https://www.fwd.com.sg/fire-insurance.
(c) Pay the balance purchase price of the flat and outstanding fees, if any, in full. They can pass the Cashier’s Order to the assigned Customer Relations Executive during the completion appointment. Alternatively, they can use the supporting e-payments mode (AXS website, Mobile, Apps,) to pay in advance before the completion appointment.
If the flat seller has a valid fire insurance, the flat buyer will not be able to buy another one for the same flat address. What can the flat buyers do?
Buyers only need to renew the fire insurance policy when the existing policy expires.