All Singapore Citizens, Singapore Permanent Residents, Pass holders (Employment Pass, EntrePass, S-Pass, Dependent Pass, Long Term Visit Pass) and selected Work Permit holders are eligible to register for a Singpass account. They can check their eligibility and register for it via this link: https://www.singpass.gov.sg/singpass/register/instructions

Flat sellers, who are not eligible to register for a Singpass account, can register their Intent to Sell under the ‘I am a non-resident Administrator or Executor’ option. If they do not have a Singapore registered mobile number, they may provide a Singapore registered mobile number of their relative or friend during the registration of their Intent to Sell.

No, the sellers or buyers have to register their Intent to Sell or Intent to Buy personally via the HDB Resale Portal so that they are aware of their eligibility to sell or buy, and what it takes to do so. Property agents can guide their clients through the resale process thereafter.

Sellers should register their Intent to Sell before they put their flat on the market. The Intent to Sell will provide a preliminary assessment of their eligibility to sell, and relevant information such as the Ethnic Integration Policy / Singapore Permanent Resident (EIP/SPR) Quota for their block, status of upgrading and billing of upgrading costs, and recent transacted prices of nearby flats, to guide their selling decisions.

For those with personal matters e.g. divorce or estate issue that may affect the flat ownership, it is advisable that they settle them and their ownership status before registering their Intent to Sell.

After registering their Intent to Sell, they will have to wait out a 7-day cooling-off period before they can grant the buyers an Option to Purchase. Sellers should use this cooling off period wisely and consider the housing options available to them. 　

Buyers should register their Intent to Buy before they start to look for a flat. The Intent to Buy will provide a preliminary assessment of their eligibilities for the purchase of an HDB resale flat, CPF Housing Grants and an HDB housing loan. It will also provide buyers with relevant information such as the Ethnic Integration Policy / Singapore Permanent Resident (EIP/SPR) Quota, status of upgrading and billing of upgrading costs, recent transacted prices of nearby flats, and financing options and calculators, to guide their buying decisions.

After registering an Intent to Buy, buyers are not allowed to amend the information they have provided. If they wish to make changes to the family composition or correcting a mistake in the data entry, they would have to cancel the Intent to Buy and register a fresh one. For minor changes, such as updating of contact details, flat buyers may provide their latest contact numbers when they submit the Request for Value or resale application subsequently.

The HDB Resale Portal tracks the consistency and correctness of information for every transaction from the Intent to Buy up to the resale completion. Buyers are advised to maintain the same set of information consistently throughout their buying journey, including when they apply for the HLE letter, enter into an Option to Purchase, Request for Value and submit resale application. This is because the buyers’ eligibility for purchase are assessed based on the information provided in the Intent to Buy. If they need to make changes midway, they would have to cancel the Intent to Buy and register a fresh one to capture the correct information.