Upon receipt of a complete resale application form and full set of supporting documents from the sellers and buyers, we will verify the eligibility of the flat sellers and buyers, and review the supporting documents submitted. If the application and documents submitted are in order, we will notify the flat sellers and buyers of its acceptance of the application via SMS and emails within 28 working days.

The resale completion is about 8 weeks from the date of HDB’s acceptance of the resale application. Sellers and buyers will be informed of the completion date in the acceptance letter. This is the earliest possible date to complete the transaction. For a later Resale Completion date submit your request via MyRequest@HDB. The timing for the completion will be confirmed by our Customer Relations Manager nearer the completion date.

The HDB Resale Portal provides a step-by-step guide on the flat transaction journey of sellers and buyers. They can login to the HDB Resale Portal to view the progress and status of their resale application.

As the completion date given in the acceptance letter is the earliest possible date to complete the transaction, HDB is unable to accede to any request to bring forward the completion date. Nevertheless, if the sellers and buyers would like to defer the completion, they may request for a new date by writing in to MyRequest@HDB within a week of from the date of the HDB’s acceptance letter.