If your Corppass Administrator Account registration using the Letter of Authorization (LOA) was rejected, the notification email you received will specify the reason. Common reasons for rejection include:

1. Mismatched Details: The Corppass Administrator details in the LOA do not match the details provided in the online registration form.

2. Incorrect Entity Details: The entity details on the LOA do not match those in the UEN-issuance agencies. Verify your entity details through UEN Lookup.

3. Invalid Registered Officer: The Registered Officer (RO) who endorsed the LOA is a foreign ID holder or not registered with the UEN-issuance agencies. RO records are maintained by the UEN-issuance agency. Contact the issuance agency to make any changes.

4. Non-Registered Officer Approver: The alternative officer who endorsed the LOA is not a Registered Officer in ACRA or other issuing agencies.

5. Missing Identity Document: The approver’s identity document (e.g., NRIC or FIN) was not submitted with the LOA, preventing identity verification.

6. Other Reasons: The Corppass team reserves the right to reject applications for other reasons deemed appropriate.

   
   

Carefully review the rejection notification and correct any issues mentioned before resubmitting your application.