Why am I not able to use my ActiveSG account for my family for visits to the gym?

To safeguard our member’s account details and to curb against unauthorised transactions, individuals are required to apply for membership to enjoy our facilities/programs. Additionally, there are age requirements for visits to our gyms.
Note: Children have to be 12 years old and above to utilise the gym and Singaporean Seniors (65 years old) are able to enjoy the gym for free.
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