My family member or I don't have PayNow. How can we receive refunds?
If you or your family member don't have PayNow, you can still authorise another family member to receive refunds via the PayNow linked to their NRIC instead.
Should you or someone you know require assistance, please contact our Quality Service Manager at 1800 344 1177, or contact us online at www.activesgcircle.gov.sg/contact
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