My child has recently been transferred in from another school. However, the name of the former school continues to be reflected on Parents Gateway. Why is this so?
The former school needs to first update the MOE School Records System before ACS(BR) can update the records. Please approach the former school for assistance.
Related questions
My child's details in Parents Gateway are missing or incorrect. What should I do?
After logging in Parents Gateway, why do I see 'No Access'?
Do I have to apply for the MOE Financial Assistance Scheme (MOE FAS) for my child/ward with your school, if I have already applied for it through my other children's schools?
How do I update my contact details in Parents Gateway app?
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