My child's details in Parents Gateway are missing or incorrect. What should I do?
Parents will need to approach ACS(BR) at acsbr@moe.edu.sg to update his/her particulars in the MOE School Records System. Please note that the school may require certain documents for the necessary verification.
Related questions
After logging in Parents Gateway, why do I see 'No Access'?
My child has recently been transferred in from another school. However, the name of the former school continues to be reflected on Parents Gateway. Why is this so?
How do I update my contact details in Parents Gateway app?
My son did not setup his security questions in the MIMS portal and is locked out from his Student ICON account. How can he reset his password?
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