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If I am residing overseas, can I make a claim under ElderShield?
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For Singaporeans living overseas
To submit ElderShield claims application, you can use your Singpass to log in to AIC’s online application portal, accessible via https://efinance.aic.sg.
If you are a caregiver who is making a claim application on behalf of a mentally incapacitated ElderShield insured, you can log in using your Singpass to submit the applications on his/her behalf.
For those who has renounced his/her Singapore citizenship
To submit claims application, please email AIC at apply@aic.sg to request for a hardcopy application form.
This information provided here is sourced from the MOH website.
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