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Why is the premium information shown on the CareShield Life Premium Checker e-Service different from details in my welcome letter?
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The information reflected on the CareShield Life Premium Checker e-Service is based on the latest information available while the information reflected in your welcome letter is accurate as at the date reflected on the first page of your welcome letter. The information may differ if you have recently submitted an appeal for CareShield Life Premium Subsidies, and the appeal was successful. Otherwise, there should not be any changes in your premium information and do contact us at 1800-222-3399 to allow us to investigate further.
This information provided here is sourced from the MOH website.
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