I have already submitted my application for suspension of MediShield Life premium collection. It is pending approval. Why am I still receiving reminder letters to pay my MediShield Life premiums?

The premiums for your MediShield Life cover are still payable while your application is being processed.  If your application is successful, premium collection will be suspended prospectively from the next policy year based on the date of receipt of your application.  

Any outstanding premiums prior to the start of the Suspension Period remain payable. Please make payment promptly through either of the following modes to avoid any further enforcement action:

• A family member can pay the outstanding premiums using their MediSave via submitting a 'Change of Payer for MediShield Life Cover' Request.
• Top up to MediSave Account via e-Cashier.

You may do these through by using this link.

This information provided here is sourced from the MOH website.