How to spot a scam call?

1. Official callers will never request your personal or financial information over the phone.

2. Official callers will never send you a recorded message.

3. Official local calls will usually not have a “+” prefix – this is likely to be a spoofed call which you should not answer.

4. Only incoming international calls have the “+” sign prefix.

MOH is aware of calls falsely informing recipients that the caller is from MOH, requesting your personal or financial information over the phone. We urge recipients not to respond to such calls.

Be vigilant. Always be sure of the authenticity of instructions before offering any personal or financial information.

To verify the authenticity of calls from MOH, call MOH General Line 6325 9220 to verify the authenticity of the MOH number and full name of the caller.

If you suspect you have been scammed, contact the police at 1800 255 0000 or submit a report via www.police.gov.sg/iwitness