Am I covered by ElderShield or Supplements? How do I find out which ElderShield plan or Supplement (i.e. ESH300/ESH400) I am covered under?

To check for ElderShield or Supplement coverage

You can check for your ElderShield or Supplement coverage through the CPF Board’s website. The steps are as follows:

a. Go to www.cpf.gov.sg.

b. Login to “my CPF Online Services” using your NRIC and SingPass.

c. Select “My Messages”, and check under “Healthcare” section.

If you are covered under ElderShield or Supplements, this section will let you know the ElderShield insurer you are covered under (i.e. Aviva, Great Eastern, or NTUC Income).*

* If you are not covered under ElderShield, the CPF website will not reflect any information on ElderShield. Please note that your Supplement insurer may not be the same as your ElderShield insurer.

To check for type of ElderShield or Supplement plan

You will need to contact your ElderShield insurer directly to find out which ElderShield plan (i.e. ESH300 or ESH400) you are covered under. Their contact details are:

Aviva Limited

- Address: 4 Shenton Way, #01-01, SGX Centre 2, Singapore 068807

- Website: www.aviva.com.sg

- Email: cs_life@aviva-asia.com

- Hotline: 6827 7788

NTUC Income Insurance Co-operative Limited

- Address: 75 Bras Basah Road, NTUC Income Centre, Singapore 189557

- Website: www.income.com.sg

- Hotline: 6332 1133

The Great Eastern Life Assurance Company Limited

- Address: 1 Pickering Street #13-01, Great Eastern Centre, Singapore 048659

- Website: www.greateasternlife.com

- Email: wecare-sg@greateasternlife.com.sg

- Hotline: 1800-248-2888

Please click here for more information on Eldershield.